Returns & FAQ
Shipping, Returns & FAQ
**Shipping**
- Orders are processed and shipped by (Local Warehouses).
- Standard shipping usually takes 7–14 business days (times may vary).
**Returns Policy**
- We accept returns only for defective or damaged items within 30 days of delivery.
- Customer is responsible for return shipping costs.
- Refunds are issued after we receive and inspect the returned item.
**Important Product Disclaimer**
Lumina Glow’s Red Light Therapy products are for **cosmetic and wellness use only**. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease. Results may vary. These statements have not been evaluated by the FDA.
**Important Notice:**
Lumina Glow is operated by a minor with full parental supervision. All products are sold “as is”. Use at your own risk.
**Frequently Asked Questions**
**Q: How long does shipping take?**
A: Most orders ship within 1–3 business days and arrive in 7–14 business days.
**Q: What is your return policy?**
A: Returns are only accepted for defective or damaged items within 30 days.
**Q: Are your products medical devices?**
A: No. Our products are for cosmetic and wellness use only.
**Q: Do you ship internationally?**
A: Yes, we ship worldwide through (Local Warehouses).